Digital abuse and stalkerware

Digital abuse is the use of phones, accounts, trackers, and connected devices to monitor and control someone. Most of it needs no technical skill — shared accounts, family location apps, and smart-home logs are enough. Searching for it on a monitored device can itself be detected, so read about this on a device they have never had access to, and get advice before you change anything.

What digital abuse is

Digital abuse is not a separate category of harm. It is ordinary control run through the devices in your life. The purpose is the same as it has always been — to know where you are, who you speak to, what you spend, and what you are planning — and technology simply made all of that cheap and continuous. It is worth being clear that this is rarely hacking. In most cases the access was given, or set up during a period when things were good, or configured by whoever's name is on the account. Nobody needed to break in. The door was already open.

That matters, because people talk themselves out of taking it seriously by deciding it is not sophisticated enough to count. A partner who can see your location because you share it, read your messages because your phones sync to one account, and check when you got home from the doorbell camera has complete surveillance of your daily life without installing anything. Meanwhile the effect on you is exactly what surveillance always does: you self-censor, you plan around being watched, and eventually you stop having a private life to speak of.

Where monitoring usually lives

Accounts, phones, and the cloud

Trackers, cars, and the home

Signs worth taking seriously

Why going dark suddenly can raise the danger

Surveillance is how a controlling person stays calm. When it stops without warning, what they experience is a loss of control, and the common response to losing control is to escalate in order to get it back — showing up in person, contacting your family, threats, or a sudden crisis designed to reopen contact. This is the reason advice to immediately factory-reset your phone and change every password can be genuinely unsafe if you are still living with them or still in reach. The order of operations matters more than the individual step. Somewhere safe to go, a plan, and support usually need to come before the devices go quiet.

What to do, in order

  1. Assume monitoring until you have reason not to. Do your reading and planning on a device they have never had access to, and keep that device out of the house if you can.
  2. Talk to a domestic violence advocate before changing anything. Many have someone who deals with technology-facilitated abuse specifically, and they will help you sequence it around your actual living situation.
  3. Set up one clean channel — a new email account on a safe device, with a password they have never seen and recovery details pointing nowhere near them.
  4. Photograph or screenshot what you find before removing it, if it is safe to do so. Evidence and safety can pull in different directions here, which is a decision worth making with an advocate rather than alone.
  5. Untangle accounts before you scrub devices. Shared logins, recovery emails, old phone numbers on your accounts, and family plans are usually the real access, and wiping a phone leaves all of it intact.
  6. Check the children's devices and the car, not just your phone. These are the routes most people miss.
  7. Know that the law varies. Installing spyware, tracking someone, and accessing their accounts are criminal offenses in many places, but what is covered — and what police and courts will actually act on — differs by state and country. A local domestic violence advocate or lawyer is the authority on what applies where you live, and nobody can promise you a particular outcome.
  8. Work through the technical steps with our guide on securing your phone and accounts once you have a plan and somewhere safe to be.

Keep reading

Common questions

Can I just factory reset my phone?

A reset removes most spyware, but it does not touch the access that usually matters — shared accounts, your phone plan, recovery emails, saved passwords, and connected devices around the house. It is also highly visible. If you are still living with the person or still in reach of them, a sudden reset can announce that you know, before you are ready for them to know. Sequence it with an advocate first.

How do I find a Bluetooth tracker in my things?

Modern phones can alert you to an unknown tracker moving with you, but the alert is not guaranteed and a tracker registered to an account you share may never be flagged. Physical searching still matters: bag linings, under car seats and in the trunk, coat pockets, children's bags, and inside cases. If you find one, consider photographing it in place before you touch it, and get advice before removing it.

They set up all our accounts and say I am paranoid. What now?

Being told you are paranoid for asking a reasonable question about your own accounts is worth noticing on its own. In a relationship between equals, your email, your phone, and your money are yours to control, whoever happened to set them up. What you can actually require of a joint account, or of a phone plan in someone else's name, differs by state and country — a local advocate or lawyer is the one to ask. Whether it is safe to ask at all is a separate question, and if you are still living with them, sequence that with an advocate first. If asking does produce anger, guilt, or a lecture rather than the password, you have learned something important — and that answer is more useful to you than a device scan would be.

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